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Brought my Buick Enclave that l recently purchased from a different dealer in for a recall inspection. Arlington Heights Buick took care of me like l was one of their own customers. A polite and competent service advisor got my recall fix along with a commentary inspection of my Buick while servicing the recall. Mechanics preform service quick and proficiently. I got my SUV back with in hours! So happy!!
They advised on how to handle our recurring on again/off again non-flashing "Check Engine" light. Finally, we were able to bring the car in while it was on. Initial scan by the service advisor indicated failed oxygen sensor. Left it overnight to be fully diagnosed and serviced, indicating we would need the car for the following day. We live about a 1/2 mile from the dealership, so it was just an easy walk home. Good communication (phone, text. email) the next morning from the advisor about what needed to be done and what was also recommended to be done, and the price. Gave the OK and the work was done by mid-afternoon. Picked the car up around 6pm, and they had already applied the Costco 15% discount (which helps take the sting out). We have made all of our recent car purchases at this dealership (formerly Sullivan Buick) and had them perform all of our maintenance as well. We have complete trust that their mechanics are top-notch.
My experience with Shelly was excellent! She answered all of my questions. She was very professional and willing to help. She also explained how to use certain features on my new car. That was above and beyond service wirh a very good attitude. Mike was also helpful in the service department. Putting me at ease with mechanical questions. They were both attentive to my needs without me feeling rushed!!
Michael is always helpful and quick!
I have visited more than 10 dealerships for my next lease but they are all not supportive. Here at Arlington Heights Buick, I met Shelley Barr and made a deal !! She is well informed and tried helping me a lot. Just try to go and meet her then you will realize it.
Everyone was very nice! Steven Nedanovski was awesome! He was very helpful and knowledgeable! I would highly recommend him and GMC.
I had a great experience at Arlington Heights Buick GMC. I went in to test drive a 2024 GMC HUMMER EV SUV. I was not really thinking of buying one until later this year. I met up with Steven Nedanovski and helped me throughout my time there. Trey, Amin, and Mike made my purchase price where I wanted to be and I bought the vehicle and traded my old vehicle. I am happy and greatful to the team. I would recommend my friends to purchase there next vehicle with them. Thanks gentlemen.
Cesar was awesome! Very knowledgeable and personable. Hands off and no pressure. He understood I just wanted a few minutes in my own. The process was quick and hassle free. Very fair trade-in value and price. Very happy
This is my 4th car at this dealership. Everytime is always a pleasure thank you for always being 100%. I am very pleased and happy with my new vehicle
It was a really good smooth transaction, both Cesar and Mike made my day and I will be back in the future and recommend to friends and family. Thanks again
I was able to trade in my car easily!
I work with Shelly Barr and she work very hard finding the truck I was looking for and then picking it up from a different dealer also spend a little of time making sure I received the extras I wanted and making sure I knew how everything worked I would recommend Shelly to anyone wanting a great experience when purchasing a new vehicle.
Amazing service through our experience again. Our fifth vehicle here. No pressure and everyone is knowledgeable and genuine.
Welcome to Arlington Heights Buick GMC
Thank you for making your way to Arlington Heights Buick GMC, your certified Buick, GMC dealer serving drivers throughout Arlington Heights and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Arlington Heights Buick GMC in Arlington Heights today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (847) 754-4952.