Staff
Finance
Mike O'Connell
Business Manager
Nicolette Grivas
Business Manager
Sales
Cesar Martinez
Certified Sales Consultant
Shelley Barr
Certified Sales Consultant
Victor Melendez
Certified Sales Consultant
Chris Lahey
Certified Sales Consultant
Eliot Pergricht
Certified Sales Consultant
Steven Nedanovski
Sales & Leasing Specialist
Andrew Allen
Certified Sales Consultant
Kevin Fortman
Sales Associate
Trey Rogers
BDC Manager
Management
Daniel Szwec
General Manager
Michael Audino
General Sales Manager
Mike Baker
Service Manager
Robert Baturin
Sales Manager
Ariel Szwec
Dealer Principal
Amin Aminipanah
Used Car Manager
Dennis Smirnov
Acquisitions Manager
Service
Chris Parisi
Service Adisor
Mark Lubrano
Service Advisor
Amy Petersen
Service BDC/Customer Relation Manager
Mike Evans
Service Advisor
David Figueroa
Service Advisor
Internet
Kristal Borges
BDC
Administration
Friendemic Reputation
Reputation Management
Other
Carly Pacheco
E-commerce Director
Mike O'Connell
Business Manager
Jul 05, 2025
It was a really good smooth transaction, both Cesar and
It was a really good smooth transaction, both Cesar and Mike made my day and I will be back in the future and recommend to friends and family. Thanks again
Jul 05, 2025
This is my 4th car at this dealership.
This is my 4th car at this dealership. Everytime is always a pleasure thank you for always being 100%. I am very pleased and happy with my new vehicle
Jul 01, 2025
Cesar and Mike were both great.
Cesar and Mike were both great. I went in with 3 kids ranging from 16-1 and we were able to get a deal done quickly and efficiently.
Jun 27, 2025
I bought my first new car from Buick Sullivan and the
I bought my first new car from Buick Sullivan and the experience was awesome! My mom has bought several cars from this dealership and suggested I work with Victor based on all of her past transactions… I can now see why she keeps going back! Everything was perfect… I felt I got a very fair deal… Communication was smooth and easy. Victor was very knowledgeable when reviewing the new 2025 Buick Envista I purchased. The finance department was also great to work with and thoroughly explained everything. Victor even put a giant bow on the car for me! Thank you again for everything. I love my new car!
Jun 23, 2025
Kelvin and Mike did a great job of getting me something
Kelvin and Mike did a great job of getting me something that fits my needs and I am so excited about that.
Cesar Martinez
Certified Sales Consultant
Jul 05, 2025
It was a really good smooth transaction, both Cesar and
It was a really good smooth transaction, both Cesar and Mike made my day and I will be back in the future and recommend to friends and family. Thanks again
Jul 05, 2025
This is my 4th car at this dealership.
This is my 4th car at this dealership. Everytime is always a pleasure thank you for always being 100%. I am very pleased and happy with my new vehicle
Jul 05, 2025
Cesar was awesome!
Cesar was awesome! Very knowledgeable and personable. Hands off and no pressure. He understood I just wanted a few minutes in my own. The process was quick and hassle free. Very fair trade-in value and price. Very happy
Jul 01, 2025
Cesar and Mike were both great.
Cesar and Mike were both great. I went in with 3 kids ranging from 16-1 and we were able to get a deal done quickly and efficiently.
Jun 28, 2025
Out of all my vehicle purchases this was the easiest.
Out of all my vehicle purchases this was the easiest. Will refer to a friend. five stars
Shelley Barr
Certified Sales Consultant
Jul 09, 2025
My experience with Shelly was excellent!
My experience with Shelly was excellent! She answered all of my questions. She was very professional and willing to help. She also explained how to use certain features on my new car. That was above and beyond service wirh a very good attitude. Mike was also helpful in the service department. Putting me at ease with mechanical questions. They were both attentive to my needs without me feeling rushed!!
Jul 03, 2025
Amazing service through our experience again.
Amazing service through our experience again. Our fifth vehicle here. No pressure and everyone is knowledgeable and genuine.
Jul 02, 2025
Everyone that I made contact with at this dealership was
Everyone that I made contact with at this dealership was very friendly and helpful. Great effort was put into making sure my experience was a pleasant one. Highly recommend Shelley!
Jul 02, 2025
I cannot express enough how grateful I am for Shelley at
I cannot express enough how grateful I am for Shelley at Arlington GMC Buick. After a heartbreaking experience with three different dealerships who ran my credit without authorization—despite me clearly explaining I was in a difficult situation and currently without a car—I felt completely defeated. Some were even rude and dismissive, with one salesperson yelling at me and refusing to help because I “didn’t seem serious.” Then I called Shelley. I was emotional and overwhelmed, but she took the time to truly listen. She treated me with empathy, patience, and complete professionalism. Within ONE DAY, she got me into a car. She went above and beyond to make sure I felt comfortable and informed throughout the entire process. Her communication was excellent, and I never once felt pressured or overlooked. It honestly felt like I had someone in my corner who genuinely cared. Thanks to Shelley, I’m back on the road—and I couldn’t be happier with my experience. Arlington GMC Buick provides top-tier hospitality, and Shelley is a shining example of what car sales should look like. I will absolutely be returning to work with her again in the future. Thank you, Shelley!
Jul 01, 2025
GMC in Arlington Heights has quality cars and friendly
GMC in Arlington Heights has quality cars and friendly service. It was pleasant to do business with them.
Daniel Szwec
General Manager
Jun 26, 2025
I had a great experiance at Arlington Heights Buick GMC
I had a great experiance at Arlington Heights Buick GMC when looking for a new car. The dealership had several options of certain vehicles that I was interested in and all of the staff that I interacted with were attentive and helpful. The salesman was super knowledgeable about the cars, showed extreme patience, and willingness to take the time to make sure I was happy. I would highly recommend the dealership and especially Steven for anyone looking for a new car.
Jun 24, 2025
Great car buying experience!
Great car buying experience! Excellent communication. No pressure. I have bought a car here before and I will again.
Jun 24, 2025
Great Car buying experience!
Great Car buying experience! Excellent communication. No pressure. I have bought a car here before this one and I will buy a car here again.
Jun 02, 2025
In the world when you are buying transparency is key
In the world when you are buying transparency is key Steve was very friendly & patient very good guy.easy to work thank you Steven nedanovski
May 31, 2025
Steve Nedanovski & Dan S are wonderful to work with!
Steve Nedanovski & Dan S are wonderful to work with! Services here all around - highly recommend! Everyone should come here! From walking through the door to signing the paperwork, I felt listened to, cared for and I understood every part of the process. Make sure you don’t forget to set your appointment with him first, he is a professional 100%! Thank you!
Victor Melendez
Certified Sales Consultant
Jun 27, 2025
I bought my first new car from Buick Sullivan and the
I bought my first new car from Buick Sullivan and the experience was awesome! My mom has bought several cars from this dealership and suggested I work with Victor based on all of her past transactions… I can now see why she keeps going back! Everything was perfect… I felt I got a very fair deal… Communication was smooth and easy. Victor was very knowledgeable when reviewing the new 2025 Buick Envista I purchased. The finance department was also great to work with and thoroughly explained everything. Victor even put a giant bow on the car for me! Thank you again for everything. I love my new car!
Jun 21, 2025
Came here to weigh my options and left satisfied.
Came here to weigh my options and left satisfied. Quick, easy, and worth it. Thanks to the entire team and especially Cesar for personally taking care of me. Got out of 2011 into a 2021.
Jun 12, 2025
Great service.
Great service. They are fast and great service the people are super polite. They fix the problem fast and keep you updated
May 28, 2025
I recently leased a 2025 Buick Encore GX.
I recently leased a 2025 Buick Encore GX. The process was easy and painless. My salesperson Victor was wonderful. He went over all of the new features of my car, how to set up my on-star, and how to set up my mobile app. The general manager Dan came over to check on me and answer any questions. Once I got into finance, Mike had my paperwork ready and explained the lease process. It was a great experience from start to finish and I would recommend this dealership to everybody. It was a very welcoming environment. I love my new car.
May 17, 2025
Best car purchase experience EVER!
Best car purchase experience EVER! Victor Melendez, Sales Agent was professional & informative. Love my Arteon!
Michael Audino
General Sales Manager
Jul 09, 2025
My experience with Shelly was excellent!
My experience with Shelly was excellent! She answered all of my questions. She was very professional and willing to help. She also explained how to use certain features on my new car. That was above and beyond service wirh a very good attitude. Mike was also helpful in the service department. Putting me at ease with mechanical questions. They were both attentive to my needs without me feeling rushed!!
Jul 03, 2025
Amazing service through our experience again.
Amazing service through our experience again. Our fifth vehicle here. No pressure and everyone is knowledgeable and genuine.
Jun 23, 2025
Kelvin and Mike did a great job of getting me something
Kelvin and Mike did a great job of getting me something that fits my needs and I am so excited about that.
Jun 17, 2025
César Martínez realmente nos ayudó con nuestra nueva
César Martínez realmente nos ayudó con nuestra nueva compra de Auto muy agradecidos. Volveremos en el futuro por un nuevo vehículo sin duda.
Jun 17, 2025
César Martínez realmente nos ayudó con nuestra nueva
César Martínez realmente nos ayudó con nuestra nueva compra de Auto muy agradecidos. Volveremos en el futuro por un nuevo vehículo sin duda.
Chris Lahey
Certified Sales Consultant
Jun 24, 2025
Compromise una camioneta en 2021 y la persona que nos
Compromise una camioneta en 2021 y la persona que nos his el contrato Chris Lahey nos vendio una garantia extendida para reparations como tubimos Mala experiecia no la queriamos. El dijo que aqui no nos cubririan bumper to bumper. Y hoy estoy Aqui estoy con problems en la camioneta y results que no cure nada. 4500.00 dollares.a la basura .espero que este sen̈or me canceled la assurance y me regrese mi dinero.
Jun 21, 2025
Came here to weigh my options and left satisfied.
Came here to weigh my options and left satisfied. Quick, easy, and worth it. Thanks to the entire team and especially Cesar for personally taking care of me. Got out of 2011 into a 2021.
Apr 28, 2025
Over the past several years, I have purchased multiple
Over the past several years, I have purchased multiple vehicles from Chris Lahey and each experience has been thoroughly satisfactory.
Mar 31, 2025
Very friendly & helpful staff.
Very friendly & helpful staff. Chris Lahey was awesome! We couldn't ask for better service!
Mar 27, 2025
Always a good experience - Chris Lahey and Dan are most
Always a good experience - Chris Lahey and Dan are most helpful the hole staff is pleasant and a joy to work with.
Mike Baker
Service Manager
Jun 04, 2025
Steven was extremely knowledgeable and knew everything
Steven was extremely knowledgeable and knew everything about the vehicle. I appreciate that as sometimes sales people do not know! He was very nice, helpful and made the process easy!
Jun 02, 2025
In the world when you are buying transparency is key
In the world when you are buying transparency is key Steve was very friendly & patient very good guy.easy to work thank you Steven nedanovski
May 31, 2025
Steve Nedanovski & Dan S are wonderful to work with!
Steve Nedanovski & Dan S are wonderful to work with! Services here all around - highly recommend! Everyone should come here! From walking through the door to signing the paperwork, I felt listened to, cared for and I understood every part of the process. Make sure you don’t forget to set your appointment with him first, he is a professional 100%! Thank you!
May 28, 2025
Chris was great to work with.
Chris was great to work with. Kept me updated on the progress of my car both him and service manager Mike provided best service always completely satisfied when I bring my car here.
Apr 24, 2025
Cesar was fantastic in helping me buy this car.
Cesar was fantastic in helping me buy this car. Kind, patient, polite and no pressure. Definitely recommend him as your car salesman. Helped explain everything and this dealership is top notch. Thank you and so excited for our new purchase!
Eliot Pergricht
Certified Sales Consultant
Jun 21, 2025
Came here to weigh my options and left satisfied.
Came here to weigh my options and left satisfied. Quick, easy, and worth it. Thanks to the entire team and especially Cesar for personally taking care of me. Got out of 2011 into a 2021.
Jan 04, 2025
I found a car the night before, and I drove it out of the
I found a car the night before, and I drove it out of the dealership in the morning. Thanks to all the staff, very nice, friendly people!
Nov 30, 2024
Shelley was helpful efficient in find the best car an
Shelley was helpful efficient in find the best car an option for me en getting my new car thanks
Nov 16, 2024
Cesar was personable and knowledgeable and was very
Cesar was personable and knowledgeable and was very pleasant. He was motivated to make a sale. He took me on a test drive and pointed out many features of the vehicle. After all the paperwork for the sale was completed, he spent about 45 minutes educating me numerous aspects of the vehicles controls, buttons, dials, levers,etc. At several junctures, he asked me if I had any questions. I highly recommend Cesar as an exceptional, dedicated salesman. I greatly enjoyed working with him. As we said good evening, he told me to come see him or contact him with any questions or issues.
Oct 17, 2024
love my new lexus the salesman ceasar helped me make that
love my new lexus the salesman ceasar helped me make that happen im very thankful for it
Chris Parisi
Service Adisor
Jun 09, 2025
I purchased my car here 7 years ago and continue to bring
I purchased my car here 7 years ago and continue to bring my car to this dealership for maintenance. When I make an appointment the wait time is minimal and I’m always happy with the outcome and I get a free wash all thetime
May 30, 2025
Known and respected Mike Baker since he joined Mitchell
Known and respected Mike Baker since he joined Mitchell Buick I trust Mike and his opinion on work needed.
May 28, 2025
Chris was great to work with.
Chris was great to work with. Kept me updated on the progress of my car both him and service manager Mike provided best service always completely satisfied when I bring my car here.
May 27, 2025
Awesome experience!
Awesome experience! He was super helpful and easy to talk to. Got me everything I needed for my insurance and answered all my questions. Great guy!
May 07, 2025
Good experience working with Chris for a recent
Good experience working with Chris for a recent diagnosis. They were unable to detect the cause of the issue but had me back on the road quick.
Robert Baturin
Sales Manager
Jun 21, 2025
Cesar Martinez was amazing to work with.
Cesar Martinez was amazing to work with. We will come back soon for another vehicle. Thanks César
Apr 13, 2025
Great customer service not pushy like your “typical” car
Great customer service not pushy like your “typical” car dealership. Outstanding follow up and customer support.
Jan 04, 2025
I found a car the night before, and I drove it out of the
I found a car the night before, and I drove it out of the dealership in the morning. Thanks to all the staff, very nice, friendly people!
Nov 30, 2024
Shelley was helpful efficient in find the best car an
Shelley was helpful efficient in find the best car an option for me en getting my new car thanks
Nov 08, 2024
Working with this dealership is like no other.
Working with this dealership is like no other. Would drive out of state for them for every vehicle! Thank you!
Ariel Szwec
Dealer Principal
Jun 02, 2025
In the world when you are buying transparency is key
In the world when you are buying transparency is key Steve was very friendly & patient very good guy.easy to work thank you Steven nedanovski
Apr 24, 2025
Cesar was fantastic in helping me buy this car.
Cesar was fantastic in helping me buy this car. Kind, patient, polite and no pressure. Definitely recommend him as your car salesman. Helped explain everything and this dealership is top notch. Thank you and so excited for our new purchase!
Apr 13, 2025
Great customer service not pushy like your “typical” car
Great customer service not pushy like your “typical” car dealership. Outstanding follow up and customer support.
Dec 08, 2024
Was in for service on my Buick Regal.
Was in for service on my Buick Regal. David Figueroa got me in and out in record time and, as always, made sure everything was done correctly. It’s evident that the Service Manager, Mike Baker, continues to run a quality service department.
Oct 20, 2024
David in the service department was extremely helpful.
David in the service department was extremely helpful. He provided excellent customer service. I plan to use this service department for all my cars.
Amin Aminipanah
Used Car Manager
Jun 30, 2025
Kevin was great to deal with.
Kevin was great to deal with. Got me the truck I wanted and the pricing was up front and honest!
Jun 28, 2025
Out of all my vehicle purchases this was the easiest.
Out of all my vehicle purchases this was the easiest. Will refer to a friend. five stars
Jun 23, 2025
Kelvin and Mike did a great job of getting me something
Kelvin and Mike did a great job of getting me something that fits my needs and I am so excited about that.
Jun 14, 2025
I had a great car buying experience at Arlington Heights
I had a great car buying experience at Arlington Heights Buick GMC. Cesar Martinez sold me the car. He’s the real deal. He’s very knowledgeable about their inventory and willing to work with you on a fair price. He made buying a car as stress free as possible. This dealership is run by professionals on all levels: I From Nicollete in the finance department to managers Amin A and Mike Audino to sales consultant Cesar. I highly recommend Arlington Heights Buick GMC to any potential car buyer.
Jun 04, 2025
Steven was extremely knowledgeable and knew everything
Steven was extremely knowledgeable and knew everything about the vehicle. I appreciate that as sometimes sales people do not know! He was very nice, helpful and made the process easy!
Nicolette Grivas
Business Manager
Jul 09, 2025
My experience with Shelly was excellent!
My experience with Shelly was excellent! She answered all of my questions. She was very professional and willing to help. She also explained how to use certain features on my new car. That was above and beyond service wirh a very good attitude. Mike was also helpful in the service department. Putting me at ease with mechanical questions. They were both attentive to my needs without me feeling rushed!!
Jul 05, 2025
Cesar was awesome!
Cesar was awesome! Very knowledgeable and personable. Hands off and no pressure. He understood I just wanted a few minutes in my own. The process was quick and hassle free. Very fair trade-in value and price. Very happy
Jul 03, 2025
Amazing service through our experience again.
Amazing service through our experience again. Our fifth vehicle here. No pressure and everyone is knowledgeable and genuine.
Jul 02, 2025
Everyone that I made contact with at this dealership was
Everyone that I made contact with at this dealership was very friendly and helpful. Great effort was put into making sure my experience was a pleasant one. Highly recommend Shelley!
Jul 01, 2025
GMC in Arlington Heights has quality cars and friendly
GMC in Arlington Heights has quality cars and friendly service. It was pleasant to do business with them.
Mark Lubrano
Service Advisor
Jul 10, 2025
They advised on how to handle our recurring on again/off
They advised on how to handle our recurring on again/off again non-flashing "Check Engine" light. Finally, we were able to bring the car in while it was on. Initial scan by the service advisor indicated failed oxygen sensor. Left it overnight to be fully diagnosed and serviced, indicating we would need the car for the following day. We live about a 1/2 mile from the dealership, so it was just an easy walk home. Good communication (phone, text. email) the next morning from the advisor about what needed to be done and what was also recommended to be done, and the price. Gave the OK and the work was done by mid-afternoon. Picked the car up around 6pm, and they had already applied the Costco 15% discount (which helps take the sting out). We have made all of our recent car purchases at this dealership (formerly Sullivan Buick) and had them perform all of our maintenance as well. We have complete trust that their mechanics are top-notch.
Jul 03, 2025
Mark was extremely helpful from the moment I walked
Mark was extremely helpful from the moment I walked through the door and was very easy to work with. He took great initiative in explaining the work being done and some lookouts for what will be next for future service needs. He was a true pleasure to work with and you are luck to have him.
Jul 03, 2025
Mark Is Great!
Mark Is Great!! Helped with with any questions/concerns. Just the waiting time is my only gripe. But Mark was able to check on how long I would have to wait. Very pleased overall and love my Buick Envista!
Jun 28, 2025
Out of all my vehicle purchases this was the easiest.
Out of all my vehicle purchases this was the easiest. Will refer to a friend. five stars
Jun 18, 2025
Great service and attention.
Great service and attention. Would recommend to anyone very friendly staff and easy to work with and thorough.
Amy Petersen
Service BDC/Customer Relation Manager
Jun 10, 2025
The salesperson and service advisors were fabulous.
The salesperson and service advisors were fabulous. They were very accommodating and professional. My experience was top notch. Thank you.
May 29, 2025
In our years of interacting with this dealership from the
In our years of interacting with this dealership from the customers perspective, there is another one of your long standing employees, Shelley Barr who consistently exhibits a work ethic commensurate with this corporations mission statement. She continually goes above and beyond in not only providing service expertise to individualize the customers needs, but also thinks out of the box with problem solving and has the goal to meet the customers satisfaction level. Her communication skills combined with her level of professionalism and compassion illustrates her level of professional integrity. She remains flexible, hard working and helps the customer feel that her goal is to satisfy their concerns. In my career with Joint Commission, Shelley’s’ ongoing performance would be flagged as a team member we would recommend to mentor and train new employees. Your Administrative and Corporate offices should feel proud that they have Shelley on board who overall exhibits strong work ethic values. Indeed, it makes sense then, that she has been a loyal team member with Arlington Heights Buick for almost 30 years.
Aug 16, 2024
Easy to drop off and fixed in a timely manor.
Easy to drop off and fixed in a timely manor. So far it was good experiences.
Apr 05, 2024
Both made the process go smoothly.
Both made the process go smoothly. Professional and courteous. Highly recommend Arlington Heights GMC and Robert, Michael, Amy and Allie.
Mar 13, 2024
Great service provided , excellent quality customer
Great service provided , excellent quality customer support service , good communication,the prices are right,and financing was a breeze, friendly staff.Eliot P. Was my sales person , he was so helpful.
Kristal Borges
BDC
Jul 05, 2025
It was a really good smooth transaction, both Cesar and
It was a really good smooth transaction, both Cesar and Mike made my day and I will be back in the future and recommend to friends and family. Thanks again
Jul 02, 2025
Everyone that I made contact with at this dealership was
Everyone that I made contact with at this dealership was very friendly and helpful. Great effort was put into making sure my experience was a pleasant one. Highly recommend Shelley!
Jun 09, 2025
I had a great experience purchasing my 2023 Mustang Mach
I had a great experience purchasing my 2023 Mustang Mach 1 at Arlington Heights Buick GMC. From the beginning, the team made me feel welcome and taken seriously, which I really appreciated as a 25-year-old buying on my own. Kevin Fortman was awesome throughout the entire process—super knowledgeable, easygoing, and no pressure. He walked me through everything and made it an enjoyable experience. Mike O’Connell in finance was just as helpful. He got me a fair deal on my trade-in and a competitive rate for my first solo loan, which made the financial side feel way less intimidating than I expected. Overall, the entire process was smooth and respectful. If you’re shopping for a car, definitely check this place out and ask for Kevin. They treated me right from start to finish.
Mar 22, 2025
Everyone there was great, Victor made the process super
Everyone there was great, Victor made the process super easy. Great experience and would highly recommend them.
Feb 12, 2025
This dealership had great communication and was easy to
This dealership had great communication and was easy to work with. Ceasar was great. Thanks.
Mike Evans
Service Advisor
Jul 09, 2025
My experience with Shelly was excellent!
My experience with Shelly was excellent! She answered all of my questions. She was very professional and willing to help. She also explained how to use certain features on my new car. That was above and beyond service wirh a very good attitude. Mike was also helpful in the service department. Putting me at ease with mechanical questions. They were both attentive to my needs without me feeling rushed!!
Jun 22, 2025
Cesar was terrific, & this is the 5th car from this
Cesar was terrific, & this is the 5th car from this dealership. I think that says it all
Jun 12, 2025
Great service.
Great service. They are fast and great service the people are super polite. They fix the problem fast and keep you updated
Jun 08, 2025
Mark provided expectational customer service.
Mark provided expectational customer service. Mark and his team was able to get me in and out for a last minute oil change.
Jun 04, 2025
Steven was extremely knowledgeable and knew everything
Steven was extremely knowledgeable and knew everything about the vehicle. I appreciate that as sometimes sales people do not know! He was very nice, helpful and made the process easy!
David Figueroa
Service Advisor
Jun 17, 2025
Quick service oil change and fuel pump cleaning- in and
Quick service oil change and fuel pump cleaning- in and out under 1 hour much faster then in the past.
Jun 12, 2025
Great service.
Great service. They are fast and great service the people are super polite. They fix the problem fast and keep you updated
Jun 10, 2025
The salesperson and service advisors were fabulous.
The salesperson and service advisors were fabulous. They were very accommodating and professional. My experience was top notch. Thank you.
Jun 06, 2025
This dealer offers great, trustworthy service and even
This dealer offers great, trustworthy service and even better communication. They are highly recommended. David was especially helpful.
Jun 03, 2025
We've bought/leased several Pontiacs/Buicks since 1994
We've bought/leased several Pontiacs/Buicks since 1994 mostly because of the excellent service department. They have always been courteous, efficient & friendly. Mike, the head of the service department always greets me by name, even after all these years. David has always been terrific!
Steven Nedanovski
Sales & Leasing Specialist
Jun 26, 2025
I had a great experiance at Arlington Heights Buick GMC
I had a great experiance at Arlington Heights Buick GMC when looking for a new car. The dealership had several options of certain vehicles that I was interested in and all of the staff that I interacted with were attentive and helpful. The salesman was super knowledgeable about the cars, showed extreme patience, and willingness to take the time to make sure I was happy. I would highly recommend the dealership and especially Steven for anyone looking for a new car.
Jun 21, 2025
Came here to weigh my options and left satisfied.
Came here to weigh my options and left satisfied. Quick, easy, and worth it. Thanks to the entire team and especially Cesar for personally taking care of me. Got out of 2011 into a 2021.
Jun 04, 2025
Steven was extremely knowledgeable and knew everything
Steven was extremely knowledgeable and knew everything about the vehicle. I appreciate that as sometimes sales people do not know! He was very nice, helpful and made the process easy!
Jun 02, 2025
In the world when you are buying transparency is key
In the world when you are buying transparency is key Steve was very friendly & patient very good guy.easy to work thank you Steven nedanovski
Jun 01, 2025
Great dealership and professional team.
Great dealership and professional team. Very knowledgable and did a great job to meet my car needs.
Dennis Smirnov
Acquisitions Manager
Apr 24, 2025
Cesar was fantastic in helping me buy this car.
Cesar was fantastic in helping me buy this car. Kind, patient, polite and no pressure. Definitely recommend him as your car salesman. Helped explain everything and this dealership is top notch. Thank you and so excited for our new purchase!
Jun 16, 2024
Nichole was very professional and knowledgeable about the
Nichole was very professional and knowledgeable about the car. She made the process very easy. Dennis was informative without any pressure. I would highly recommend your dealership to my friends.
Dec 01, 2023
Excellent dealership.
Excellent dealership. All employees are very responsive and professional. I am a very satisfied customer.
Apr 11, 2023
Very please with the buying my vehicle here.
Very please with the buying my vehicle here. Sales team was very nice. Will recommend to others.
Apr 11, 2023
I am very pleased that I purchased my 2023 Acadia with
I am very pleased that I purchased my 2023 Acadia with Dennis at Arlington Heights GMC Buick. Great person and very honest and knowledgeable.
Andrew Allen
Certified Sales Consultant
Jun 21, 2025
Came here to weigh my options and left satisfied.
Came here to weigh my options and left satisfied. Quick, easy, and worth it. Thanks to the entire team and especially Cesar for personally taking care of me. Got out of 2011 into a 2021.
Apr 29, 2025
Clean, informative staff.
Clean, informative staff. Andrew Allen, Amin (finance person and Shelly were all very helpful. This helped in my decision to purchase the vehicle.
Nov 30, 2024
Shelley was helpful efficient in find the best car an
Shelley was helpful efficient in find the best car an option for me en getting my new car thanks
Nov 08, 2024
Working with this dealership is like no other.
Working with this dealership is like no other. Would drive out of state for them for every vehicle! Thank you!
Oct 28, 2024
Andrew was absolutely the best to work with in fact the
Andrew was absolutely the best to work with in fact the entire dealership could not have been nicer. They made the car buying process so easy and zero pressure from our sales person Andrew to the manager and the financial person they all were GREAT! Normal I hate the car buying process this dealership was so nice I highly recommend them.
Kevin Fortman
Sales Associate
Jun 30, 2025
Kevin was great to deal with.
Kevin was great to deal with. Got me the truck I wanted and the pricing was up front and honest!
Jun 30, 2025
Kevin is the best car salesman he was very honest no
Kevin is the best car salesman he was very honest no lies. And we only was there for about a hour i would recommend him to everyone.other car places was all lies just to get us in but Kevin did the job 100 stars from me.
Jun 28, 2025
Kevin Fortman provided exceptional service, genuinely
Kevin Fortman provided exceptional service, genuinely wanting to assist me in my urgent situation, and securing the best possible trade-in value for my vehicle. Hands down the easiest transaction I’ve ever experienced. Would recommend to all my friends and family
Jun 26, 2025
Kevin was the absolute best salesman ever.
Kevin was the absolute best salesman ever. He got me such a good deal and was very upfront with all the info related to the deal. It felt like he worked for me and not for the dealership.
Jun 23, 2025
Kelvin and Mike did a great job of getting me something
Kelvin and Mike did a great job of getting me something that fits my needs and I am so excited about that.
Trey Rogers
BDC Manager
Jun 21, 2025
Came here to weigh my options and left satisfied.
Came here to weigh my options and left satisfied. Quick, easy, and worth it. Thanks to the entire team and especially Cesar for personally taking care of me. Got out of 2011 into a 2021.
Apr 29, 2025
Clean, informative staff.
Clean, informative staff. Andrew Allen, Amin (finance person and Shelly were all very helpful. This helped in my decision to purchase the vehicle.
Friendemic Reputation
Reputation Management
May 29, 2025
In our years of interacting with this dealership from the
In our years of interacting with this dealership from the customers perspective, there is another one of your long standing employees, Shelley Barr who consistently exhibits a work ethic commensurate with this corporations mission statement. She continually goes above and beyond in not only providing service expertise to individualize the customers needs, but also thinks out of the box with problem solving and has the goal to meet the customers satisfaction level. Her communication skills combined with her level of professionalism and compassion illustrates her level of professional integrity. She remains flexible, hard working and helps the customer feel that her goal is to satisfy their concerns. In my career with Joint Commission, Shelley’s’ ongoing performance would be flagged as a team member we would recommend to mentor and train new employees. Your Administrative and Corporate offices should feel proud that they have Shelley on board who overall exhibits strong work ethic values. Indeed, it makes sense then, that she has been a loyal team member with Arlington Heights Buick for almost 30 years.