Staff
Finance
Mike O'Connell
Business Manager
Scott Cogan
Business Manager
Sales
Cesar Martinez
Certified Sales Consultant - Yo hablo español.
Shelley Barr
Certified Sales Consultant
Victor Melendez
Certified Sales Consultant - Yo hablo español.
Eliot Pergricht
Certified Sales Consultant
Aleksei Eremenko
Certified Sales Consultant
Kevin Fortman
Certified Sales Consultant
Przemyslaw Boczarski
Certified Sales Consultant
Management
Mike Baker
Service Manager
Nicolette Grivas
Sales Manager
Ariel Szwec
Dealer Principal
Amin Aminipanah
Used Car Manager
Andrew Allen
Sales Manager
Service
Chris Parisi
Service Adisor
Mark Lubrano
Service Advisor
Mike Evans
Service Advisor
David Figueroa
Service Advisor
Will Cruz
Service Advisor
Internet
Samantha Edwards
BDC Team Lead
Ashley Terry
BDC
Victor Perez
BDC
Mike O'Connell
Business Manager
Sep 23, 2026
Great experience of buying the car here Aleksei was
Great experience of buying the car here Aleksei was amazing. Gave me the best deal 0% APR for amazing truck.
Sep 20, 2026
The purchasing process was seamless.
The purchasing process was seamless. Great salesman, sales team, GM, Finance Manager & service department. I plan to purchase again in the near future.
Sep 13, 2026
Nice selection of vehicles to choose from.
Nice selection of vehicles to choose from. Cesar Martinez was very helpful and knowledgeable about the different models. Cesar went above and beyond to get us the best deal possible. We have purchased multiple vehicles from this dealer and would definitely go back.
Sep 10, 2026
Cesar was up front, transparent and thorough.
Cesar was up front, transparent and thorough. He really knew how to explain the tech.
Sep 08, 2026
Thanks Cesar for showing me a lot of cars and I finally
Thanks Cesar for showing me a lot of cars and I finally picked the best! You are amazing, no pushy or pressure. Team offered coffee and water. Service was amazing from start to finish. Financial part was easy , Mike from finance office is a very professional, made me relax and feel so welcomed. I’ve got registration sticker and license plates right away. In a few hours I had my dream car. Highly recommend to check Arlington Heights car dealership Buick and GMC. Seriously, I was amazed with service! Keep doing an amazing job!
Cesar Martinez
Certified Sales Consultant - Yo hablo español.
Sep 24, 2026
Shelly took her time with us we totally appreciated it,
Shelly took her time with us we totally appreciated it, She is a one in a million
Sep 20, 2026
The purchasing process was seamless.
The purchasing process was seamless. Great salesman, sales team, GM, Finance Manager & service department. I plan to purchase again in the near future.
Sep 20, 2026
Ceaser was great to work with made the transaction smooth
Ceaser was great to work with made the transaction smooth and easy would recommend him !!!
Sep 13, 2026
Nice selection of vehicles to choose from.
Nice selection of vehicles to choose from. Cesar Martinez was very helpful and knowledgeable about the different models. Cesar went above and beyond to get us the best deal possible. We have purchased multiple vehicles from this dealer and would definitely go back.
Sep 10, 2026
Cesar was up front, transparent and thorough.
Cesar was up front, transparent and thorough. He really knew how to explain the tech.
Shelley Barr
Certified Sales Consultant
Sep 24, 2026
Shelly took her time with us we totally appreciated it,
Shelly took her time with us we totally appreciated it, She is a one in a million
Sep 16, 2026
She is wonderful!
She is wonderful! Very good at communicating and making sure customers are comfortable making a decision.
Aug 24, 2026
I was referred to Shelley Barr and my experience was
I was referred to Shelley Barr and my experience was over the top! I will refer her to many people.
Aug 04, 2026
Shelley was absolutely incredible to work with!
Shelley was absolutely incredible to work with! She was very helpful and didn't give up until we found the car that checked all the boxes. She was kind, attentive and not pushy at all. I would highly recommend Shelley when purchasing any vehicle!
Jul 22, 2026
We drove close to 2 hours to purchase 2025 Acadia Denali
We drove close to 2 hours to purchase 2025 Acadia Denali we viewed online. Shelley went above and beyond for us in purchasing our vehicle down to the smallest detail to help assist with a few hiccups to make everything right. She introduced us to Carlos who was very nice & helpful in making the experience better by detailing a few things inside the car and cannot leave out Nicolette in the business office who was very pleasant, knowledgeable and went above and beyond. We did not regret driving a little further for great customer service. Thank you for going above and beyond. Would highly recommend this team when looking to purchase your next vehicle!
Victor Melendez
Certified Sales Consultant - Yo hablo español.
Sep 25, 2026
Victor was great to work with on purchase of used
Victor was great to work with on purchase of used vehicle. Full customer services, quick responses and took the time on making a special purchase!
Sep 19, 2026
The dealership did a great job hiring Victor.
The dealership did a great job hiring Victor. Victor is a great asset to the dealership.
Sep 06, 2026
Victor was energetic throughout the whole car buying
Victor was energetic throughout the whole car buying process. He helped with our trade in and was eager to make sure we knew we were getting a good deal. He made everything feel easy, answered our questions and listened to our needs. Aleksi also helped us by letting me test drive the car the day before and answering our questions with our kids and car safety.
Sep 03, 2026
Victor was outstanding, he was very thorough, answered
Victor was outstanding, he was very thorough, answered all our questions and worked very to get the deal done ! We would definitely recommend Victor to anyone looking to purchase a car.
Sep 03, 2026
Cesar M.
Cesar M. and Victor M. Very kind and helpful with any questions I had. Thanks !
Mike Baker
Service Manager
Sep 24, 2026
If I could give this place negative starts I would.
If I could give this place negative starts I would. I would not recommend this dealership. The car they sold me gave me repeated mechanical problems over the three years I owned it, and my experiences with both service and sales were incredibly frustrating. I once waited about nine hours for an engine-light issue that was supposedly “fixed,” only to have to come back because it wasn’t. The second time, manager Mike argued with me that the repair had been done correctly, despite another employee agreeing it had not, and I still ended up waiting another three hours. He also told me to ask for him the second around, I did, he dismissed me completely and I had to get the owner involved to get his attention. Embarrassing. Later, when I brought the car back to sell, Kevin was openly rude. While I was standing there, I heard him tell the used-car manager, “Yeah, I don’t like anything about the car either. That’s what I was thinking,” which was pretty rich considering this dealership sold me the car in the first place. He also said, “Oh, the girl is back,” and later told me, “Hopefully the next person treats it better than you did.” Mind you he’s works in the SALES department. So what was he doing behind the counter at the used-car department calling their manager talking badly about my car in front of me you ask? No clue. He thinks he’s a hot shot when he’s truly just another condescending salesman with zero people skills. Another embarrassing moment for this dealership. Mark in service was great, but unfortunately he was the exception. Overall, I felt dismissed, talked down to, and disrespected multiple times. I would not return and be aware if you’re a woman.
Sep 20, 2026
The purchasing process was seamless.
The purchasing process was seamless. Great salesman, sales team, GM, Finance Manager & service department. I plan to purchase again in the near future.
Aug 05, 2026
Tyler is an amazing salesman and made my purchase
Tyler is an amazing salesman and made my purchase completely painless! The manager Ariel was extremely helpful and gave me the best deal! Highly recommend this dealership!
Feb 27, 2026
I walked into dealership thinking I wanted 1 of 2
I walked into dealership thinking I wanted 1 of 2 vehicles and I ended up walking out with a 3rd. I was able to test drive each of the vehicles, get prices on all 3 and made my final decision. The sales lady Shelly Barr was GREAT! Very patient, knowledgeable and did NOT force me to make any decisions I did not feel comfortable with.
Nov 04, 2025
I recently bought a 2023 Buick Envision from AH Buick and
I recently bought a 2023 Buick Envision from AH Buick and Shelly Barr was our Sales Associate. The car is fantastic. Shelly always gets us the best deals! Everyone at AH Buick have always taken care of us and treated us well. Thank you for your patience and the easy seamless experience!
Eliot Pergricht
Certified Sales Consultant
Sep 24, 2026
If I could give this place negative starts I would.
If I could give this place negative starts I would. I would not recommend this dealership. The car they sold me gave me repeated mechanical problems over the three years I owned it, and my experiences with both service and sales were incredibly frustrating. I once waited about nine hours for an engine-light issue that was supposedly “fixed,” only to have to come back because it wasn’t. The second time, manager Mike argued with me that the repair had been done correctly, despite another employee agreeing it had not, and I still ended up waiting another three hours. He also told me to ask for him the second around, I did, he dismissed me completely and I had to get the owner involved to get his attention. Embarrassing. Later, when I brought the car back to sell, Kevin was openly rude. While I was standing there, I heard him tell the used-car manager, “Yeah, I don’t like anything about the car either. That’s what I was thinking,” which was pretty rich considering this dealership sold me the car in the first place. He also said, “Oh, the girl is back,” and later told me, “Hopefully the next person treats it better than you did.” Mind you he’s works in the SALES department. So what was he doing behind the counter at the used-car department calling their manager talking badly about my car in front of me you ask? No clue. He thinks he’s a hot shot when he’s truly just another condescending salesman with zero people skills. Another embarrassing moment for this dealership. Mark in service was great, but unfortunately he was the exception. Overall, I felt dismissed, talked down to, and disrespected multiple times. I would not return and be aware if you’re a woman.
Sep 10, 2026
This past Labor Day, my father and I had come into
This past Labor Day, my father and I had come into Arlington Heights Buick GMC to take a look at a brand new 2026 Buick Enclave Sport xx that we had found online the day prior. We had the privilege to work with Eliot, who was courteous in showing us the vehicle, going on the test drive with us, and ultimately getting the deal done. I was beyond impressed with how smooth the transaction was start-to-finish. There were no gimmicks here. I've been on both the good and bad end of car deals at the many dealerships I've had the opportunity to purchase from, but I can say with confidence that Arlington Heights Buick GMC is a place you should strongly consider your next vehicle purchase. I also wanted to take the time in this review to mention this dealership's sales manager, Nicolette. She provided an unwavering amount of transparency-from the purchase price, financing options, and trade-in value. These efforts did not go unnoticed, and I hope that I've expressed my sincere gratitude for this deserving dealer group in my honest review. In conclusion, Arlington Heights Buick GMC is an exceptional dealership that you can trust! Don't forget to ask for Eliot! And definitely check out the new Enclaves, they are a gorgeous ride!
Aug 21, 2026
This is the second vehicle i bought at this dealer in the
This is the second vehicle i bought at this dealer in the last eight years. My salesman Eliot listened to my needs, and got me a grat deal.
Jul 13, 2026
Eliot was the absolute best to work with.
Eliot was the absolute best to work with. He listened and produced the best deal!
Apr 17, 2026
Eliot was great to work with and went above and beyond to
Eliot was great to work with and went above and beyond to make sure all my questions and concerns. As a mechanic wanting to check out the vehicle before purchasing he was able to accommodate getting the vehicle up on the lift so I could do a full inspection on it as well before purchasing. Service was also helpful with questions i had regarding services done previously to the vehicle and the products used along with warranty info surrounding the products used.Would 100 percent do business with Eliot and this dealership again.
Chris Parisi
Service Adisor
Sep 13, 2026
Nice selection of vehicles to choose from.
Nice selection of vehicles to choose from. Cesar Martinez was very helpful and knowledgeable about the different models. Cesar went above and beyond to get us the best deal possible. We have purchased multiple vehicles from this dealer and would definitely go back.
Nov 04, 2025
I recently bought a 2023 Buick Envision from AH Buick and
I recently bought a 2023 Buick Envision from AH Buick and Shelly Barr was our Sales Associate. The car is fantastic. Shelly always gets us the best deals! Everyone at AH Buick have always taken care of us and treated us well. Thank you for your patience and the easy seamless experience!
Jun 09, 2025
I purchased my car here 7 years ago and continue to bring
I purchased my car here 7 years ago and continue to bring my car to this dealership for maintenance. When I make an appointment the wait time is minimal and I’m always happy with the outcome and I get a free wash all thetime
May 30, 2025
Known and respected Mike Baker since he joined Mitchell
Known and respected Mike Baker since he joined Mitchell Buick I trust Mike and his opinion on work needed.
May 28, 2025
Chris was great to work with.
Chris was great to work with. Kept me updated on the progress of my car both him and service manager Mike provided best service always completely satisfied when I bring my car here.
Nicolette Grivas
Sales Manager
Sep 13, 2026
Nice selection of vehicles to choose from.
Nice selection of vehicles to choose from. Cesar Martinez was very helpful and knowledgeable about the different models. Cesar went above and beyond to get us the best deal possible. We have purchased multiple vehicles from this dealer and would definitely go back.
Sep 10, 2026
This past Labor Day, my father and I had come into
This past Labor Day, my father and I had come into Arlington Heights Buick GMC to take a look at a brand new 2026 Buick Enclave Sport xx that we had found online the day prior. We had the privilege to work with Eliot, who was courteous in showing us the vehicle, going on the test drive with us, and ultimately getting the deal done. I was beyond impressed with how smooth the transaction was start-to-finish. There were no gimmicks here. I've been on both the good and bad end of car deals at the many dealerships I've had the opportunity to purchase from, but I can say with confidence that Arlington Heights Buick GMC is a place you should strongly consider your next vehicle purchase. I also wanted to take the time in this review to mention this dealership's sales manager, Nicolette. She provided an unwavering amount of transparency-from the purchase price, financing options, and trade-in value. These efforts did not go unnoticed, and I hope that I've expressed my sincere gratitude for this deserving dealer group in my honest review. In conclusion, Arlington Heights Buick GMC is an exceptional dealership that you can trust! Don't forget to ask for Eliot! And definitely check out the new Enclaves, they are a gorgeous ride!
Sep 06, 2026
Victor was energetic throughout the whole car buying
Victor was energetic throughout the whole car buying process. He helped with our trade in and was eager to make sure we knew we were getting a good deal. He made everything feel easy, answered our questions and listened to our needs. Aleksi also helped us by letting me test drive the car the day before and answering our questions with our kids and car safety.
Aug 22, 2026
kind and welcoming staff.
kind and welcoming staff. They are patient and want the best for you. great experience.
Aug 08, 2026
Excellent dealership to work with.
Excellent dealership to work with. The easiest and painless car buying experience I've ever had. The sales team was exceptional. Andrew, Nicolette, and Mike The finance manager were so easygoing. The dealership was very accommodating in every way.
Ariel Szwec
Dealer Principal
Sep 24, 2026
If I could give this place negative starts I would.
If I could give this place negative starts I would. I would not recommend this dealership. The car they sold me gave me repeated mechanical problems over the three years I owned it, and my experiences with both service and sales were incredibly frustrating. I once waited about nine hours for an engine-light issue that was supposedly “fixed,” only to have to come back because it wasn’t. The second time, manager Mike argued with me that the repair had been done correctly, despite another employee agreeing it had not, and I still ended up waiting another three hours. He also told me to ask for him the second around, I did, he dismissed me completely and I had to get the owner involved to get his attention. Embarrassing. Later, when I brought the car back to sell, Kevin was openly rude. While I was standing there, I heard him tell the used-car manager, “Yeah, I don’t like anything about the car either. That’s what I was thinking,” which was pretty rich considering this dealership sold me the car in the first place. He also said, “Oh, the girl is back,” and later told me, “Hopefully the next person treats it better than you did.” Mind you he’s works in the SALES department. So what was he doing behind the counter at the used-car department calling their manager talking badly about my car in front of me you ask? No clue. He thinks he’s a hot shot when he’s truly just another condescending salesman with zero people skills. Another embarrassing moment for this dealership. Mark in service was great, but unfortunately he was the exception. Overall, I felt dismissed, talked down to, and disrespected multiple times. I would not return and be aware if you’re a woman.
Sep 20, 2026
The purchasing process was seamless.
The purchasing process was seamless. Great salesman, sales team, GM, Finance Manager & service department. I plan to purchase again in the near future.
Aug 22, 2026
kind and welcoming staff.
kind and welcoming staff. They are patient and want the best for you. great experience.
Aug 05, 2026
Tyler is an amazing salesman and made my purchase
Tyler is an amazing salesman and made my purchase completely painless! The manager Ariel was extremely helpful and gave me the best deal! Highly recommend this dealership!
Jun 24, 2026
It was a great experience working with Shelley and the
It was a great experience working with Shelley and the team at Arlington Heights Buick GMC!
Samantha Edwards
BDC Team Lead
Aug 01, 2026
Cesar was very helpful and answered all our questions.
Cesar was very helpful and answered all our questions. The entire process was a good experience. Highly recommend this dealership. Mike O’Connell was also very knowledgeable and helpful.
Apr 11, 2025
Shopped by myself and met with friendly, knowledgeable
Shopped by myself and met with friendly, knowledgeable staff especially Gregory, Samantha, and Mike. Got a great deal on the trade in and beautiful new car. I have been there in the past for service on other vehicles and have had great experiences.
Nov 08, 2024
Working with this dealership is like no other.
Working with this dealership is like no other. Would drive out of state for them for every vehicle! Thank you!
Sep 14, 2024
What a great group of people!
What a great group of people! Andrew was very pleasant to work with. Everyone assisted in making our purchase enjoyable! We’ve purchased many cars and I would highly recommend giving Andrew an opportunity for your next vehicle!
Aug 18, 2024
Great dealership.
Great dealership. Been going there for with years. That’s what brought me back to GMC. Andrew and Mike were nothing short of awesome!
Amin Aminipanah
Used Car Manager
Sep 25, 2026
Victor was great to work with on purchase of used
Victor was great to work with on purchase of used vehicle. Full customer services, quick responses and took the time on making a special purchase!
Sep 16, 2026
She is wonderful!
She is wonderful! Very good at communicating and making sure customers are comfortable making a decision.
Jul 17, 2026
Amazing experience from the start of my entire purchase.
Amazing experience from the start of my entire purchase.! I was informed of everything and all my questions were answered.! Cesar Martinez and his team 🙂
Jul 15, 2026
Cesar Martinez helped me out !
Cesar Martinez helped me out ! I had a wonderful experience. Recommend to him for vehicle
Jul 01, 2026
We had an amazing experience working with Shelley Barr!
We had an amazing experience working with Shelley Barr! From the moment we walked in, she made us feel welcome and comfortable. Shelley took the time to explain everything thoroughly, answered all of our questions, and made the entire process simple and stress-free. She never made us feel pressured and genuinely cared about helping us make the right decision. I can honestly say that Shelley made our dealership experience feel like a walk in the park. She was the reason we felt confident saying "yes" to our new vehicle. If you're looking for someone who is knowledgeable, professional, honest, and truly cares about her customers, ask for Shelley Barr. We couldn't recommend her more highly!
Mark Lubrano
Service Advisor
Sep 24, 2026
If I could give this place negative starts I would.
If I could give this place negative starts I would. I would not recommend this dealership. The car they sold me gave me repeated mechanical problems over the three years I owned it, and my experiences with both service and sales were incredibly frustrating. I once waited about nine hours for an engine-light issue that was supposedly “fixed,” only to have to come back because it wasn’t. The second time, manager Mike argued with me that the repair had been done correctly, despite another employee agreeing it had not, and I still ended up waiting another three hours. He also told me to ask for him the second around, I did, he dismissed me completely and I had to get the owner involved to get his attention. Embarrassing. Later, when I brought the car back to sell, Kevin was openly rude. While I was standing there, I heard him tell the used-car manager, “Yeah, I don’t like anything about the car either. That’s what I was thinking,” which was pretty rich considering this dealership sold me the car in the first place. He also said, “Oh, the girl is back,” and later told me, “Hopefully the next person treats it better than you did.” Mind you he’s works in the SALES department. So what was he doing behind the counter at the used-car department calling their manager talking badly about my car in front of me you ask? No clue. He thinks he’s a hot shot when he’s truly just another condescending salesman with zero people skills. Another embarrassing moment for this dealership. Mark in service was great, but unfortunately he was the exception. Overall, I felt dismissed, talked down to, and disrespected multiple times. I would not return and be aware if you’re a woman.
Sep 10, 2026
Cesar was up front, transparent and thorough.
Cesar was up front, transparent and thorough. He really knew how to explain the tech.
Aug 28, 2026
I’ve been bringing my vehicle to Arlington Heights Buick
I’ve been bringing my vehicle to Arlington Heights Buick GMC since purchasing it, and I specifically want to recognize Mark Lubrano for the exceptional service and support he has provided me. Mark is genuinely one of the biggest reasons I continue coming back to this dealership for all of my service needs, even though it is a bit of a drive for me. Every time I’ve worked with him, he has been professional, patient, welcoming, and incredibly helpful. What I appreciate most is that Mark actually takes the time to listen to my concerns and explain what is going on with my vehicle rather than making me feel rushed. Whether it’s answering my questions, walking me through a repair or service recommendation, or helping when I’ve had an unexpected issue, he has consistently gone above and beyond to make sure I’m taken care of. Having a service advisor you can trust makes a huge difference, and Mark has earned that trust from me. I always feel like I have someone I can reach out to who genuinely cares about getting things handled correctly. Mark is truly an asset to Arlington Heights Buick GMC, and I hope both the dealership and GM recognize the level of customer service he provides. Employees like him are what build long-term relationships with customers and keep people coming back. Thank you again, Mark, for everything you’ve done for me and for always taking great care of my vehicle. Absolutely a 5-star experience and highly recommended!
Aug 23, 2026
Visited service department for routine maintenance on my
Visited service department for routine maintenance on my 2025 Buick Envista Avenir. Service was prompt and friendly. Explained the rewards program that I wasn’t aware of. Offered additional services but we’re not pushy in any way.
Jul 02, 2026
Brought my 2025 Envision in for service for a check
Brought my 2025 Envision in for service for a check engine light and oil change.Mark was very helpful and explained the reason for the checheck engine light and what direction we will go. The service department is very helpful and knowledgeable.
Mike Evans
Service Advisor
Aug 21, 2026
Mike Evans my service writer is the kindest gentleman.
Mike Evans my service writer is the kindest gentleman. And lets me know just what I need to take care of with my car.
Jan 07, 2026
Service people are always courteous and professional.
Service people are always courteous and professional. Not much experience with sales staff. Would like to receive more coupons for service.
Nov 26, 2025
Shelley Barr was the very best sakes consultant i have
Shelley Barr was the very best sakes consultant i have ever had from start to finish!!
Nov 04, 2025
I recently bought a 2023 Buick Envision from AH Buick and
I recently bought a 2023 Buick Envision from AH Buick and Shelly Barr was our Sales Associate. The car is fantastic. Shelly always gets us the best deals! Everyone at AH Buick have always taken care of us and treated us well. Thank you for your patience and the easy seamless experience!
Aug 30, 2025
From welcoming us when we arrived to this dealership,
From welcoming us when we arrived to this dealership, Shelley helped us to get our deal done perfectly! Thank you!
David Figueroa
Service Advisor
Sep 20, 2026
The purchasing process was seamless.
The purchasing process was seamless. Great salesman, sales team, GM, Finance Manager & service department. I plan to purchase again in the near future.
Nov 04, 2025
I recently bought a 2023 Buick Envision from AH Buick and
I recently bought a 2023 Buick Envision from AH Buick and Shelly Barr was our Sales Associate. The car is fantastic. Shelly always gets us the best deals! Everyone at AH Buick have always taken care of us and treated us well. Thank you for your patience and the easy seamless experience!
Jun 17, 2025
Quick service oil change and fuel pump cleaning- in and
Quick service oil change and fuel pump cleaning- in and out under 1 hour much faster then in the past.
Jun 11, 2025
Great service.
Great service. They are fast and great service the people are super polite. They fix the problem fast and keep you updated
Jun 09, 2025
The salesperson and service advisors were fabulous.
The salesperson and service advisors were fabulous. They were very accommodating and professional. My experience was top notch. Thank you.
Aleksei Eremenko
Certified Sales Consultant
Sep 23, 2026
Great experience of buying the car here Aleksei was
Great experience of buying the car here Aleksei was amazing. Gave me the best deal 0% APR for amazing truck.
Sep 06, 2026
Victor was energetic throughout the whole car buying
Victor was energetic throughout the whole car buying process. He helped with our trade in and was eager to make sure we knew we were getting a good deal. He made everything feel easy, answered our questions and listened to our needs. Aleksi also helped us by letting me test drive the car the day before and answering our questions with our kids and car safety.
Aug 07, 2026
Had a great experience buying my Nissan NV200 at
Had a great experience buying my Nissan NV200 at Arlington Heights Buick GMC. Alex (Aleksei) was fantastic to work with—professional, straightforward, and made the whole process quick and hassle-free. Highly recommend working with him!
Jul 26, 2026
I had an excellent experience purchasing my vehicle, and
I had an excellent experience purchasing my vehicle, and I want to give a special thanks to Alex. He was extremely professional, friendly, and helpful throughout the entire process. Alex not only provided excellent customer service but also helped translate everything from English into Russian, making the process clear and comfortable for me. He was patient, honest, and always willing to help. His positive attitude and professionalism made my car-buying experience enjoyable and stress-free. I truly appreciate all of his support and highly recommend working with Alex if you visit this dealership. Thank you, Alex!
Jul 15, 2026
Easy process and came away with the car we wanted.
Easy process and came away with the car we wanted. Aleksei patiently showed us our options and gave pros and cons. Very helpful!
Andrew Allen
Sales Manager
Aug 08, 2026
Excellent dealership to work with.
Excellent dealership to work with. The easiest and painless car buying experience I've ever had. The sales team was exceptional. Andrew, Nicolette, and Mike The finance manager were so easygoing. The dealership was very accommodating in every way.
Feb 22, 2026
Excellent service from Aleksei and team - very good
Excellent service from Aleksei and team - very good overall purchase experience - would recommend to a friend
Dec 02, 2025
Amazing Experience… Attention to detail is what
Amazing Experience… Attention to detail is what Arlington Heights GMC BUICK Is all about. Great People to do business with. THANK YOU!
Jun 21, 2025
Came here to weigh my options and left satisfied.
Came here to weigh my options and left satisfied. Quick, easy, and worth it. Thanks to the entire team and especially Cesar for personally taking care of me. Got out of 2011 into a 2021.
Apr 29, 2025
Clean, informative staff.
Clean, informative staff. Andrew Allen, Amin (finance person and Shelly were all very helpful. This helped in my decision to purchase the vehicle.
Kevin Fortman
Certified Sales Consultant
Sep 24, 2026
If I could give this place negative starts I would.
If I could give this place negative starts I would. I would not recommend this dealership. The car they sold me gave me repeated mechanical problems over the three years I owned it, and my experiences with both service and sales were incredibly frustrating. I once waited about nine hours for an engine-light issue that was supposedly “fixed,” only to have to come back because it wasn’t. The second time, manager Mike argued with me that the repair had been done correctly, despite another employee agreeing it had not, and I still ended up waiting another three hours. He also told me to ask for him the second around, I did, he dismissed me completely and I had to get the owner involved to get his attention. Embarrassing. Later, when I brought the car back to sell, Kevin was openly rude. While I was standing there, I heard him tell the used-car manager, “Yeah, I don’t like anything about the car either. That’s what I was thinking,” which was pretty rich considering this dealership sold me the car in the first place. He also said, “Oh, the girl is back,” and later told me, “Hopefully the next person treats it better than you did.” Mind you he’s works in the SALES department. So what was he doing behind the counter at the used-car department calling their manager talking badly about my car in front of me you ask? No clue. He thinks he’s a hot shot when he’s truly just another condescending salesman with zero people skills. Another embarrassing moment for this dealership. Mark in service was great, but unfortunately he was the exception. Overall, I felt dismissed, talked down to, and disrespected multiple times. I would not return and be aware if you’re a woman.
Aug 03, 2026
Kevin worked so hard to make sure that I got the car I
Kevin worked so hard to make sure that I got the car I wanted. He was professional and patient and offered to help me understand all of the new perks of the new Buick.
Jun 07, 2026
In the past for me, buying a used car had always been a
In the past for me, buying a used car had always been a stressful and laborious process. Cesar and his staff were transparent about pricing and honest about their process from the beginning and they worked quickly to process the transaction. I can not recommend Cesar and his associates enough A++
May 18, 2026
Kevin, Was very helpful regarding my purchase and went
Kevin, Was very helpful regarding my purchase and went the extra mile to make sure everything was smooth.
May 13, 2026
Muy Contento satisfecho,por mi copra en Arlington Heights
Muy Contento satisfecho,por mi copra en Arlington Heights Buick GMC. gracias Por mi GMC savanna.
Scott Cogan
Business Manager
Sep 10, 2026
Cesar was up front, transparent and thorough.
Cesar was up front, transparent and thorough. He really knew how to explain the tech.
Sep 06, 2026
Victor was energetic throughout the whole car buying
Victor was energetic throughout the whole car buying process. He helped with our trade in and was eager to make sure we knew we were getting a good deal. He made everything feel easy, answered our questions and listened to our needs. Aleksi also helped us by letting me test drive the car the day before and answering our questions with our kids and car safety.
Ashley Terry
BDC
Aug 08, 2026
Excellent dealership to work with.
Excellent dealership to work with. The easiest and painless car buying experience I've ever had. The sales team was exceptional. Andrew, Nicolette, and Mike The finance manager were so easygoing. The dealership was very accommodating in every way.
Aug 01, 2026
Cesar was very helpful and answered all our questions.
Cesar was very helpful and answered all our questions. The entire process was a good experience. Highly recommend this dealership. Mike O’Connell was also very knowledgeable and helpful.